A 1–hour Ticket Response Guarantee
Each ticket you submit to the technical help and support team will be replied to within up to 60 mins. The popular questions are going to be addressed straight away. Nonetheless, if the help inquiry you have submitted needs aid from a competent administrator, we are going to address the ticket to him and will notify you about the hold–off.
Professional Technical Assist Service
We offer 24 hours a day tech help and support through a lightning fast ticket solution included in your Control Panel. You can easily e–mail us at any time about any of the apps that come pre–installed on your virtual server, this includes the desired Linux OS, the server administration panel and our in–house designed Control Panel.
An Educational Help Section
In the Control Panel that is offered 100% free with the virtual server, you’ll find an information–rich Help zone, that includes all you should learn about managing your web–sites and applications. We have added a wide array of how to articles and video courses that illustrate the common website management tasks in an easy to read fashion.