Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Control Panel you will find an exhaustive Help section featuring a ton of instructional articles and commonly asked questions. They are answered by our support team of expert techs. Simply type in your question and our smart system will give you the best possible answer.

  • Top quality support service
  • Tutorial Video Clips

  • For all of you who would rather learn how to troubleshoot a regularly experienced problem by watching a video tutorial, we have added a collection of video tutorials to our Control Panel. All the tutorial videos are short and easy to understand. They offer visual demonstrations of various web site administration tasks.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 client care service with a 1–hour support ticket response time guarantee. A team of practiced technicians will be at your disposal to reply to all the queries that you might possibly have. During non–peak hours, an answer will be provided within just twenty minutes.