A 99.9% Server Uptime
We’ve set up our cloud hosting platform using reliable hardware components and strongly customized software. Our system administrators have installed a tweaked version of SELinux on our machines in order to guarantee optimal security and dependability. We have added a number of DDoS prevention mechanisms along with highly effective firewall software to make sure our network is unassailable and secure.
Our cloud hosting plans plans come with a 99.9% server uptime guarantee. And no matter which datacenter you choose, our guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it’s vital to also build your own network architecture. That is the reason why we set up a custom–configured internal network in each one of our datacenter facilities. Relying on enterprise–class Juniper routers and switches, our internal network allows for faster–than–the–speed–of–sound data transmission rates and is fully redundant.
As a result, you will take advantage of a 99.9% network uptime in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe and in our data center in Australia, regardless of which hosting plan you’ve selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are not delighted by our hosting services, or if you consider them insufficient, or if you decide that you must have a VPS hosting plans instead of a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain full control over your domain names even when you close your web hosting account with us.
24/7 Technical Support
If you have ever had to wait for hours for a response, you’re probably aware of how aggravating this can be, especially if your web site is on the line. That’s the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be right here and they’ll reply to you in under one hour. And the best part is that their average ticket response time is just twenty minutes!