When your web hosting company supplies live chat support, you'll be able to talk to a representative in real-time and learn helpful information or get a problem resolved promptly. The basic advantage of using chat instead of calling to talk with a live person is that you'll need just a computer with access to the web, therefore you won't pay any fees in case you're in another state or country. Furthermore, it is easier to copy and paste data like domain names, usernames or error messages in other words details that are sometimes difficult to give to the other party on the phone. The real-time chat is also a much faster solution to contact your web hosting service provider's support crew in comparison to using a ticketing system. What's more, in the event that some situation needs a bit more time to be resolved, you are able to do something else entirely while you wait for support on the live chat, so that you won't waste time - something that is not possible if you are on the telephone.

Live Chat Support in Cloud Hosting

As we consider the fact that a great number of issues are often resolved if you talk to a live person, we offer a live chat service for all our potential and active clients. Our chat is online every single day and our customer support representatives will assist you with a wide range of questions and troubles. In case you aren't our customer yet, you're able to learn more about our cloud hosting packages and the website hosting platform in general to be certain that your web sites will function efficiently on our servers. In case you already have an account and you've got some questions or you encounter any kind of problems with any of our services, you will be able to join us on our live chat and we will provide the required information or help you troubleshoot the issue. You will need to open a support ticket for specific troubles which need longer time or the expertise of a sysadmin, still for numerous basic problems you'll get help right away.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we provide with our semi-dedicated hosting plans, you will be able to find the the right answers for any questions you have or get lots of troubles dealt with very quickly. Our chat service is available every single day, therefore you will be able to get in touch with an agent even on holidays and weekends. If you are unsure which plan is better for your websites or if our revolutionary cloud hosting platform covers some system requirements, you can come on the live chat before you purchase anything. If you're a current customer, you'll be able to obtain more information about account settings, billing issues as well as a number of common technical issues you may have, let's say when you are unable to install an email account in a client on your computer system. Our live chat can save you a lot of time regardless where you are or when you contact us.