In case you’ve never had a web hosting account or you’ve switched companies and the new one deploys an account administration tool that you haven’t seen so far, you may become confused about how to carry out a specific task in your account or on your personal computer. That is why, many hosting companies have prepared a knowledge base, which presents the most frequent queries and issues pertaining to their platform, instead of adding only some generic info. Such a knowledge base will help you find the necessary information quickly and easily, so you won’t need to commit loads of time and energy to stuff that might require something as simple as clicking on a button or checking a tick box. In this way, not only can you get stuff done, but you can also acquaint yourself with a ton of new and important details, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Cloud Hosting

All cloud hosting plans that we offer include a detailed knowledge base where you can find all you may ever need to know with regards to your hosting account. Irrespective of whether you would like to create a new MySQL database, to redirect a domain name using an .htaccess configuration file or to create an e-mail address on your PC or feature phone, you can simply check our step-by-step help articles and all the info that you require will be there. When you visit a given section of your Hepsia Control Panel, you will see articles that are relevant to the features that you can access through it. In case you would like to check the entire article list and get acquainted with all the features that Hepsia is offering, or only to read generic info about the web hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our best to cover any difficulty that you might stumble upon, but if you don’t find the info that you’re seeking, you can always contact us, as our tech support staff members are working 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated hosting plans include exhaustive online documentation where you will find information about all the functions that our created-developed Hepsia Control Panel offers, plus solutions to various questions and issues that you may come across. All configuration guides contain exhaustive instructions, so you will not need to worry about overlooking something in case you are aiming to export a MySQL database, for example. The troubleshooting articles include a number of different potential reasons for specific issues and the solution for each one of them, so in case you’re not able to send email messages although you have the correct outgoing mail server settings, for instance, you can quickly see what the reason might be and fix the problem with two or three clicks in your mail client. As Hepsia offers quite a few features, you’ll be able to find related articles in each and every section. In case you wish to check out all help articles, you can use the Help menu, which is located in the top right-hand side of the screen.